| An exploratory study of the reasons for the collapse of contemporary companies and their link with the concept of quality S Marwa, M Zairi Management Decision 46 (9), 1342-1370, 2008 | 42 | 2008 |
| In pursuit of performance‐oriented civil service reforms (CSRs): a Kenyan perspective SM Marwa, M Zairi Measuring Business Excellence 13 (2), 34-43, 2009 | 38 | 2009 |
| Underwriting corporate resilience via creativity: the pliability model SM Marwa, CD Milner Total Quality Management & Business Excellence 24 (7-8), 835-846, 2013 | 37 | 2013 |
| Quality improvement in the Greek and Kenyan insurance industries E Tsoukatos, M Simmy, G Rand archives of economic history 16 (2), 93-116, 2004 | 30 | 2004 |
| Network relationships and firm performance an empirical study of Kenyan manufacturing firms JN Maina, SM Marwa, M Waiguchu, GK Riro International Journal of Economics, Commerce and Management, 2016 | 29 | 2016 |
| Towards an integrated national quality award in Kenya S Marwa, M Zairi The TQM journal 20 (3), 249-264, 2008 | 29 | 2008 |
| A pragmatic approach to conducting a successful benchmarking expedition: case of Dubai Holding Group (DHG) S Marwa, M Zairi The TQM Journal 20 (1), 59-67, 2008 | 25 | 2008 |
| Quality issues in Kenya’s higher education institutions R Kagondu, SM Marwa Journal of Higher Education in Africa/Revue de l'enseignement supérieur en …, 2017 | 24 | 2017 |
| Exploration of SERVQUAL's efficacy via the diagnosis and improvement of service quality in Kenya's insurance industry SM Marwa University of Lancaster, 2005 | 23 | 2005 |
| Nurturing Corporate Excellence: Glimpses of Quality Challenges and Management in Contemporary Corporate Africa: a Managerial Imperative SM Marwa Jomo Kenyatta Foundation, 2014 | 13 | 2014 |
| Diagnosis and improvement of service quality in the insurance industries of Greece and Kenya E Tsoukatos, GK Rand, SM Marwa The Department of Management Science, 2004 | 13 | 2004 |
| Essentials of risk and insurance S Marwa Jomo Kenyatta Foundation, 2007 | 12 | 2007 |
| Actuarial costing methods used in insured pension schemes in Kenya MS Marwa University of Nairobi, 1992 | 10 | 1992 |
| Effect of partnerships and collaborations on performance excellence in universities in Kenya MP Koigi, DN Kiragu, SM Marwa, MM Theuri International Journal of Economics, Business and Management Research, 2018 | 9 | 2018 |
| Network Dimensions and Firm Performance among Manufacturing SMEs: Evidence from Kenya JN Maina, SM Marwa, M Waiguchu, GK Riro International Journal of Economics, Commerce and Management, 2016 | 9 | 2016 |
| Management capability and sustainability of Kenya’s insurance companies JM Kitaka, DN Kiragu, SM Marwa International Journal of Finance and Accounting, 2019 | 5 | 2019 |
| Shaping internal quality assurance from a triple heritage: Daystar University, Kenya M Kuria, SM Marwa International Institute for Educational Planning, 2016 | 5 | 2016 |
| Sustaining service excellence in the insurance industry: a Kenyan perspective SM Marwa, GK Rand, KH Keoy, SCL Koh International Journal of Value Chain Management 3 (3), 288-301, 2009 | 5 | 2009 |
| The criticality of quality management in building corporate resilience S Marwa Quality Management and Practices 31, 2012 | 4 | 2012 |
| Government Regulation and Sustainability of Kenya’s Insurance Companies JM Kitaka, D Kiragu, SM Marwa International Journal of Finance and Accounting 4 (1), 1-14, 2019 | 3 | 2019 |
