Olga Gjerald
Cited by
Cited by
Sociocultural impacts of tourism: A case study from Norway
O Gjerald
Journal of Tourism and Cultural Change 3 (1), 36-58, 2005
Service risk perceptions and risk management strategies in business-to-business tourism partnerships
O Gjerald, H Lyngstad
Tourism management perspectives 13, 7-17, 2015
Exploring the measurement of basic assumptions about guests and co‐workers in the hospitality industry
O Gjerald, T Øgaard
International Journal of Contemporary Hospitality Management, 2010
20 years of Nordic hospitality research: a review and future research agenda
O Gjerald, ÅHB Dagsland, T Furunes
Scandinavian Journal of Hospitality and Tourism 21 (1), 37-48, 2021
Eliciting and analysing the basic assumptions of hospitality employees about guests, co-workers and competitors
O Gjerald, T Øgaard
International Journal of Hospitality Management 29 (3), 476-487, 2010
Why should hospitality management focus more on the construct of basic assumptions? A review and research agenda
O Gjerald, T Øgaard
Scandinavian Journal of Hospitality and Tourism 8 (4), 294-316, 2008
How face-to-face feedback influences guest outcome evaluation of co-production: Changing or shaping guest experiences?
MI Furenes, T Øgaard, O Gjerald
Tourism Management Perspectives 21, 59-65, 2017
“The Good, The Bad, and the Minimum Tolerable”: Exploring Expectations of Institutional Food
H Andreassen, O Gjerald, KV Hansen
Foods 10 (4), 767, 2021
A systematic review and meta-analysis: the effect of feedback on satisfaction with the outcome of task performance
MI Furenes, J Røislien, O Gjerald, T Furunes, T Øgaard
Heliyon 5 (11), e02847, 2019
Say it’s fantastic or say nothing at all: Effects of feedback on consumers’ satisfaction with the outcome of co-production
MI Furenes, O Gjerald, T Øgaard
Cogent Business & Management 5 (1), 1516109, 2018
Managerial practices of co-creation and psychosocial work outcomes
O Gjerald, T Furunes
Tourism Employment in Nordic Countries, 213-234, 2020
Basic Assumptions of Service Employees: Influence on Job Performance and Market-oriented Behaviors
O Gjerald, T Ogaard
International Journal of Business Administration 3 (6), 1, 2012
Basic assumptions of service employees: Influence on employee job outcomes
O Gjerald
University of Stavanger, Norway, 2010
From discontent to action:# quarantinehotel as not just a hashtag
O Gjerald, H Eslen-Ziya
Cogent Social Sciences 8 (1), 2051806, 2022
“Same, same but different”: insights on ageing consumers and their expectations of institutional food
H Andreassen, O Gjerald, KV MyrnesHansen
British Food Journal, 2022
‘You just get sucked into it’: extending the immersion process model to virtual gameplay experiences in managed visitor attractions
V Blumenthal, O Gjerald
Leisure Studies, 1-20, 2022
Airbnb Guests’ Pro-environmental Behaviour and Community Resilience: Mitigating the Negative Impacts
J Xie, O Gjerald
Peer-to-peer Accommodation and Community Resilience: Implications for …, 2022
Crowding, Emotions, Visitor Satisfaction and Loyalty in a Managed Visitor Attraction
K Jathe, O Gjerald, T Øgaard
Leisure Sciences, 1-24, 2022
Fordelt ledelse
O Gjerald
Filosofi og ledelse: en antologi om dialogen som nøkkel til forståelse, 178-187, 2017
Sosedi 2 - Øvinger. Begynnerkurs i russisk. Bergen: Fagbokforlaget.
M Bjerkeng, T Bräger, O Gjerald
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