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Rein Ove Sikveland
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Progressivity for voice interface design
JE Fischer, S Reeves, M Porcheron, RO Sikveland
Proceedings of the 1st international conference on conversational user …, 2019
932019
Holding gestures across turns: moments to generate shared understanding
RO Sikveland, R Ogden
Gesture 12 (2), 166-199, 2012
842012
Dealing with resistance in initial intake and inquiry calls to mediation: The power of “willing”
R Sikveland, E Stokoe
Conflict Resolution Quarterly 33 (3), 235-254, 2016
552016
Formulating solutions in mediation
E Stokoe, R Sikveland
Journal of Pragmatics 105, 101-113, 2016
482016
Calling the GP surgery: patient burden, patient satisfaction, and implications for training
E Stokoe, RO Sikveland, J Symonds
British Journal of General Practice 66 (652), e779-e785, 2016
472016
Samtaleanalyse: En praktisk innføring
K Skovholt, AMD Landmark, RO Sikveland, MS Solem
Cappelen Damm Akademisk, 2021
402021
Persuasive conduct: Alignment and resistance in prospecting “cold” calls
B Humă, E Stokoe, RO Sikveland
Journal of Language and Social Psychology 38 (1), 33-60, 2019
362019
Patient burden during appointment-making telephone calls to GP practices
R Sikveland, E Stokoe, J Symonds
Patient education and counseling 99 (8), 1310-1318, 2016
362016
Overcoming suicidal persons’ resistance using productive communicative challenges during police crisis negotiations
RO Sikveland, H Kevoe-Feldman, E Stokoe
Applied Linguistics 41 (4), 533-551, 2020
322020
Putting persuasion (back) in its interactional context
B Humă, E Stokoe, RO Sikveland
Qualitative Research in Psychology 17 (3), 357-371, 2020
322020
Voice-based conversational ux studies and design
S Reeves, M Porcheron, JE Fischer, H Candello, D McMillan, M McGregor, ...
Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing …, 2018
302018
When delayed responses are productive: Being persuaded following resistance in conversation
E Stokoe, B Humă, RO Sikveland, H Kevoe-Feldman
Journal of Pragmatics 155, 70-82, 2020
282020
Can humans simulate talking like other humans? Comparing simulated clients to real customers in service inquiries
E Stokoe, RO Sikveland, S Albert, M Hamann, W Housley
Discourse Studies 22 (1), 87-109, 2020
272020
Cross-language differences in the production of phrasal prominence in Norwegian and German
J Koreman, B Andreeva, WJ Barry, W Van Dommelen, R Sikveland, ...
Nordic Prosody X. Frankfurt: Peter Lang, 139-150, 2009
242009
How teachers use prosody to guide students towards an adequate answer
RO Sikveland, MS Solem, K Skovholt
Linguistics and education 61, 100886, 2021
222021
Entering the customer's domestic domain: Categorial systematics and the identification of ‘parties to a sale’
E Stokoe, RO Sikveland, B Huma
Journal of Pragmatics 118, 64-80, 2017
212017
Should police negotiators ask to “talk” or “speak” to persons in crisis? Word selection and overcoming resistance to dialogue proposals
RO Sikveland, E Stokoe
Research on Language and Social Interaction 53 (3), 324-340, 2020
202020
The conversation analytic role-play method
E Stokoe, RO Sikveland
Theoretical scholarship and applied practice 11, 73-96, 2017
202017
Failed summons: Phonetic features of persistence and intensification in crisis negotiation
RO Sikveland
Journal of Pragmatics 150, 167-179, 2019
192019
The backstage work negotiators do when communicating with persons in crisis
E Stokoe, RO Sikveland
Journal of Sociolinguistics 24 (2), 185-208, 2020
182020
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