| A theoretical model to predict customer satisfaction in relation to service quality in selected university libraries in Sri Lanka C Jayasundara, P Ngulube, MK Minishi-Majanja South African Journal of Libraries and Information Science 75 (2), 179-194, 2009 | 78 | 2009 |
| Knowledge Management in Banking Industries: uses and opportunities CC Jayasundara | 50 | 2008 |
| Using focus groups to investigate service quality determinants for customer satisfaction in selected university libraries in Sri Lanka C Jayasundara, P Ngulube, MK Minishi-Majanja South African Journal of Libraries and Information Science 76 (2), 118-128, 2010 | 27 | 2010 |
| User expectation verses user perception of service quality in University libraries: a case study SD Somaratna, CN Peiris, C Jayasundara ICULA 2010, 2010 | 16 | 2010 |
| User perceptions and expectations on e-information literacy development programmes: a gap analysis CC Jayasundara Orbis. Revista Científica Ciencias Humanas 4 (10), 81-94, 2008 | 16 | 2008 |
| Sexual health information seeking behaviour of adolescents and their satisfaction with the information outcome: An application of the theory of motivated information management CC Jayasundara The Journal of Academic Librarianship 47 (5), 102383, 2021 | 14 | 2021 |
| A modular approach to customer satisfaction in relation to service quality CC Jayasundara Journal of the University Librarians’ Association of Sri Lanka, 2011 | 12 | 2011 |
| Promotional avenues for university librarians in Sri Lanka CC Jayasundara Annals of Library and Information Studies, 2011 | 10 | 2011 |
| User perceptions and expectations on e-information literacy development programmes CC Jayasundara National University Library 10 (4), 82, 2008 | 10 | 2008 |
| Business Domains for Boosting Customer Satisfaction in Academic Libraries C Jayasundara The Journal of Academic Librarianship 41 (3), 350-357, 2015 | 8 | 2015 |
| An identification of Critical Success Factors (CSFs) on user perspectives in diffusing e-Information Service in the University of Colombo Library CC Jayasundara Sri Lankan Journal of Librarianship and Information Management, 2009 | 8 | 2009 |
| Adoption of electronic books in a higher education setting: An exploratory case study based on diffusion of innovation and garner’s hype cycle paradigms C Jayasundara Annals of Library and Information Studies (ALIS) 68 (3), 258-267, 2021 | 6 | 2021 |
| Enhancing Students’ Skills Through Technology (ESST) : a one-to-one computer solution at Fiji National University C Jayasundara Library Philosophy and Practice, 2014 | 6 | 2014 |
| Journal based information services in Sri Lankan University libraries: a study MM Mashroofa, CC Jayasundara | 6 | 2010 |
| Ethical issues surrounding the use of information in health care CC Jayasundra Malaysian Journal of Library & Information Science 9 (1), 69-80, 2004 | 5 | 2004 |
| Implementing a customer relationship marketing system in special libraries of Sri Lanka CC Jayasundara Information Studies 7 (3-4), 139-152, 2001 | 5 | 2001 |
| The challenges of offshore agile software development in Sri Lanka and effects on the project outcome A Marambe, CC Jayasundara International Scientific Journal of Management Information Systems, 2014 | 4 | 2014 |
| IT students’ perceptions on e-learning: a preliminary survey at University of Colombo DS Priyangika, C Chiran | 4 | 2012 |
| A Mixed Methods Research Study Exploring Customer Satisfaction With the Quality of Service in University Libraries in Sri Lanka CC Jayasundara Handbook of Research on Mixed Methods Research in Information Science, 384-418, 2022 | 3 | 2022 |
| How a “fine regime” of an unacceptable user behaviour policy affects library use: nudging or shoving? CC Jayasundara Journal of Access Services, https://doi.org/10.1080/15367967.2021., 2021 | 3 | 2021 |
Dr. Mashroofa Mohamed MajeedSenior Asst. Librarian, South Eastern University of Sri LankaVerified email at seu.ac.lk
